Privacy Policy

At Jacket Zone (“we”, “us”, or “our”), operating at www.mintyjacket.com, we understand that riders value their privacy as much as their performance gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our premium motorcycle jackets and gear.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, phone number, and payment details (processed securely through our payment partners).
• Transaction Data: Details about purchases you’ve made (product type, size, price) but never your full payment card details.
• Technical Data: IP address, browser type, device information, and how you interact with our website.
• Communication Data: Any correspondence when you contact our Rider Support team.

2. How We Use Your Information

Your data helps us deliver the seamless experience riders expect:

• Process and fulfill your orders for jackets, suits, and riding gear
• Provide customer support and handle returns
• Improve our product offerings and website functionality
• Send order confirmations and shipping notifications
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your data with the same protection we’d want for our own riding gear:

• Payment Processors: We share necessary transaction data with Visa, MasterCard, JCB, and PayPal to process payments securely.
• Shipping Providers: Delivery partners receive your shipping information to fulfill orders.
• Legal Requirements: We may disclose information if required by law or to protect our rights.
• No Third-Party Marketing: We never sell your data to marketers or advertisers.

4. Data Storage and Security

We implement rider-grade security measures:

• All transactions protected with 256-bit SSL encryption (bank-level security)
• Payment details are processed directly by our PCI-DSS compliant partners – we never store full card numbers
• Regular security audits of our systems
• Data retention only as long as necessary for business or legal purposes

5. Your Rights

As a valued rider, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Object to certain processing activities
• Withdraw consent where applicable

To exercise these rights, contact our Rider Support at [email protected].

6. Cookies and Tracking Technologies

Our website uses essential cookies to:

• Maintain your shopping cart during browsing
• Remember your preferences (like currency selection)
• Analyze website traffic to improve performance

We don’t use intrusive tracking cookies for advertising purposes. You can manage cookie preferences through your browser settings.

7. International Data Transfers

As we serve riders worldwide (excluding certain Asian and remote regions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices. The updated version will be posted on our website with a new “Last Updated” date.