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Welcome to Jacket Zone

These Terms and Conditions (“Terms”) govern your use of the Jacket Zone website (www.mintyjacket.com) and all purchases made through it. By accessing our site and making purchases, you agree to these Terms. We’re riders just like you, committed to providing premium motorcycle gear with the same care you put into maintaining your machine.

1. Our Customers

Jacket Zone serves motorcycle enthusiasts worldwide (excluding Asia and select remote regions) who demand quality riding gear. Our products are designed for riders who value both performance and style on the road.

2. Product Information

2.1 Product Range

We specialize in:

  • Urban and casual motorcycle jackets
  • Leather and textile jackets
  • Ladies’ riding jackets
  • Motocross jerseys
  • One-piece suits
  • Riding accessories (hats, caps, beanies)

2.2 Product Descriptions

We make every effort to display product colors and features as accurately as possible. However, actual colors may vary slightly due to monitor settings. Product measurements are approximate.

2.3 Safety Gear

While our gear is designed for motorcycle use, proper fit is crucial for safety. You are responsible for ensuring your purchased gear meets your specific safety requirements.

3. Ordering Process

3.1 Placing an Order

By placing an order, you:

  • Confirm you’re at least 18 years old
  • Agree to pay the full amount including any applicable taxes and shipping
  • Provide accurate delivery information

3.2 Order Confirmation

You’ll receive an email confirmation once your order is placed. This is not yet acceptance of your order – we reserve the right to decline orders for any reason.

3.3 Order Acceptance

Your order is only accepted when we email you confirming dispatch. We process orders within 1-2 business days.

4. Payment Terms

4.1 Accepted Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.2 Pricing

All prices are in GBP (£). We reserve the right to adjust prices at any time, though this won’t affect confirmed orders.

4.3 Payment Security

All payments are processed through secure gateways. We don’t store your full payment details on our servers.

5. Shipping Policy

5.1 Shipping Options

We offer:

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

5.2 Delivery Times

Delivery times are estimates, not guarantees. International shipments may be delayed by customs processing.

5.3 International Orders

You’re responsible for any customs fees, taxes, or import duties in your country. These are not included in our prices.

6. Returns & Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for:

  • Unworn, undamaged items
  • Products with all original tags and packaging

Original shipping fees are non-refundable.

6.2 Non-Returnable Items

For safety and hygiene, we can’t accept returns on:

  • Customized/personalized leather jackets
  • Motocross jerseys (unless defective)
  • Items showing wear or without original tags

6.3 Return Process

Email [email protected] within 15 days with your order details. We’ll provide return instructions. You’re responsible for return shipping costs on international orders.

6.4 Refunds

Refunds are processed within 3-5 business days of receiving your return, to your original payment method.

7. Intellectual Property

All content on our website (logos, designs, text, images) is our property or licensed to us. You may not reproduce any content without our written permission.

8. Liability Limitations

8.1 Product Use

While our gear is designed for motorcycle use, we’re not liable for any injuries resulting from product use. You’re responsible for proper gear selection and maintenance.

8.2 Website Use

We’re not liable for:

  • Temporary website unavailability
  • Any loss or damage from website use
  • Third-party content linked from our site

9. Privacy

Your privacy is important. See our separate Privacy Policy for details on how we handle your data.

10. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website.

11. Governing Law

These Terms are governed by English law. Any disputes will be resolved in English courts.

12. Contact Us

For any questions about these Terms:

Email: [email protected]
Phone: +44 (0)XXXX XXX XXX
Address: 77 Queen St, Preston, GB PR7O 8TY

Ride safe, ride stylish, and know that Jacket Zone has your back – on and off the road.